Essential Information
We all often have concerns or questions when trying something new or visiting a new place for the first time. Here, we aim to answer some of these questions to help you plan and enhance your visit to Studio Air.
If you have any further questions other than the information provided here please do not hesitate to contact me at kelly@studio-air.co.uk.
What to wear
Pilates:
Comfortable clothes suitable for exercise that allow you to move freely. No footwear is worn
and you will either exercise in bare feet or socks (yoga socks are great, but not essential).
All outer layers and personal belongings can be stored in your own personal storage box
throughout the lesson (all items brought into the studio are at your own risk).
Aerials:
Tight fitting layers that allow you to move freely are usually best, as baggy clothing can hinder
your performance of some aerial skills. It is recommended that you wear or bring with you
layers that cover your body, including legs, back, stomach and arms, as some moves will
provide pressure to these areas that may be uncomfortable, especially if they are not covered.
No footwear is worn and you will either exercise in bare feet or socks (yoga socks are great, but
not essential).
All outer layers and personal belongings can be stored in your own personal storage box
throughout the lesson (all items brought into the studio are at your own risk).
Changing/Facilities
Within the Basepoint Business Centre campus there is a separate facilities block which
includes; separate male and female bathrooms, a disabled bathroom, a shower room and
kitchen (including fridge, microwave and kettle).
Within the studio there are storage boxes for your own personal belongings that can be used
throughout all lessons, however all items brought into the studio are at your own risk.
What to bring
Water:
It is always a good idea to bring a drink of water to help you stay hydrated. Although additional water is always available at the studio if required.
Camera/recording equipment:
For Aerials, it can be helpful to take photo's, videos or make notes of new skills you learn to
help you remember them and for you to be able to enjoy and celebrate your achievements.
Therefore this is actively welcomed within the studio. However, please respect others and only
post items on social media of yourself or after gaining permission of anyone else within the
photo/video (it is especial important to consider this within the children's classes held at the
studio).
Parking
There is ample free parking on site at Basepoint Business Centre including a gravel overflow car
park for when it is very busy. So you should always be able to find suitable parking immediately
outside of the studio at no cost.
Payment / Cancellations
Payments:
Payments for each term need to be made in advance to secure your place. If you take any 'drop-
in' classes or private lessons these will need to be paid for either in advance or at the start of
each lesson. Please note that the 'drop-in' option is only available where there is a
space/spaces available within a session ('term' bookings will take priority).
Payment Options:
Payment options include cash and card payments. Card payments can be made in person
through iZettle. Cards accepted include Visa, Mastercard, American Express, Samsung Pay,
Android Pay and Apple Pay. Chip & Pin, magstripe and contactless are all available and a receipt
for each transaction can be emailed or text to you if desired.
Cancellations:
There are limited spaces within each class, so we have a 48-hour cancellation policy. If you need
to cancel either a class or private lesson let us know at least two days in advance, otherwise
you'll still need to pay for it. This policy helps to make sure that we don't have persistent 'no-
shows' taking spaces that others could have otherwise had.
Timekeeping
Please arrive at least 5-10 minutes prior to your lesson so that you have time to get ready, make
any lesson payments as appropriate and complete any paperwork required (disclaimers will
need completing prior to your first class of both Pilates and Aerial Art).
Lessons will start promptly and anyone who misses the essential warm-up section of any class
will not be able to participate in the main body of the lesson to protect your own physical health
and help prevent against injury.
If you have any further questions other than the information provided here please do not hesitate to contact me at kelly@studio-air.co.uk.
